Cookie Policy

Effective date: 27/01/2026

This Cookie Policy explains how DIA (Int.) Ltd (“we”, “us”, or “our”) uses cookies and similar technologies on https://www.diaacademy.co.uk.

It should be read alongside our Privacy Policy, which explains how we process personal data more generally.


What Are Cookies

Cookies are small text files placed on your device when you visit a website.

They are widely used to make websites work, improve efficiency, and provide information to website owners.

Cookies may be first party cookies set by us, or third party cookies set by external services.


Why We Use Cookies

We use cookies and similar technologies to:

  • make the website function properly

  • enable secure log in areas and learner portals

  • process course bookings and payments

  • remember preferences

  • analyse how visitors use the site

  • improve performance and usability

  • support marketing campaigns where consent is given

  • display embedded media such as YouTube videos


Types of Cookies We Use

Strictly Necessary Cookies

These are essential for the website to operate and cannot be switched off.

They include cookies that:

  • enable security and fraud prevention

  • support login sessions

  • allow shopping basket and checkout features

  • manage consent preferences

  • protect forms from abuse


Functional Cookies

These allow the website to remember choices you make, such as:

  • saved preferences

  • language settings

  • course selections


Analytics and Performance Cookies

These help us understand how visitors interact with our website so we can improve it.

They collect information such as:

  • pages visited

  • time spent on pages

  • traffic sources

  • device and browser type

We may use services provided by Google or similar platforms for analytics.


Marketing and Advertising Cookies

With your consent, we may use cookies to:

  • measure the effectiveness of advertising

  • show relevant promotions

  • support remarketing campaigns

  • connect WooCommerce products with Google services

  • sync marketing lists through platforms such as Mailchimp


Embedded Media Cookies

Pages on our site may include videos or feeds from third party platforms such as YouTube.

These platforms may place cookies on your device and track usage according to their own privacy policies.


Cookies Set by Third Parties

Some cookies are placed by trusted third party services that support our website, including:

  • WooCommerce payment systems

  • Mailchimp

  • Google services

  • YouTube

  • Zoom integrations

  • Hosting and security providers

  • Learning management platforms

These providers may process data outside the UK. Where this happens, appropriate safeguards are used.


Managing Your Cookie Preferences

When you first visit our website, you will be shown a cookie banner that allows you to accept or reject non essential cookies.

You can also change your preferences at any time through the cookie settings link on our site.

Most web browsers allow you to:

  • delete cookies

  • block cookies

  • receive warnings before cookies are stored

Blocking some cookies may affect website functionality.


How Long Cookies Last

Cookies may be session cookies, which are deleted when you close your browser, or persistent cookies, which remain for a set period unless deleted.

Retention periods depend on the type of cookie and its purpose.


Changes to This Cookie Policy

We may update this Cookie Policy from time to time.

The latest version will always be published on diaacademy.co.uk.


Contact Us

If you have questions about our use of cookies or data protection, contact us at:

Email: help@diaacademy.co.uk

Telephone: 020 8686 8010

Address: 11 Gleneagles Court, Brighton Road, Crawley RH10 6AD